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Getting Started 5

1. Freshservice Support Portal - How to Login
2. What information to provide?
4. How do I request a Service?
5. When is support available (Hours of Operation)?
6. Emergency after-hours support

FAQ 4

Guest Wireless Access
TECHNOLOGY TROUBLESHOOTING TIPS
How to find your Computer’s name
Secure Print

Ransomware, Viruses and Phishing 4

What is Ransomware and what to do if you are infected?
Security Awareness Training
What to do if you suspect a malicious email?
What is Phishing?

Windows 10 Quick Reference
Welcome to your new Windows 10 computer