Introduction

Documents on Banter cannot be accessed by users outside of Diabetes Canada domain. That is why Extranet site was created. This site will allow external users to access documents shared by DC users.

For each project/case separate document library is created on Extranet site by Support team. Library access at the beginning is limited to a security group “Extranet - [Library Name] - Members”. Users from this security group have Edit permissions to the library and are able to share it both internally and externally.


Share folder

All external libraries have “Shared” folder in them. This folder is shared externally. All documents that are shared externally should be placed in this folder.


  • Navigate to external library.
  • Select “Shared” folder.
  • From the options menu or top ribbon select “Share” 


  • Type in user’s emails (internal or external) and click send


  • User will receive an email with the link to the folder.


Manage access

  • To manage access to the folder, click on information icon in the top ribbon and select “Manage access” link


  • You able to Stop Sharing or change access level