Diabetes Canada

What is a conversation?

You might know a Conversation by the term email thread. A Conversation is the complete chain of email messages from the first message through all responses. The messages of a Conversation have the same subject.

For example, when you send a message to someone and then they reply a Conversation results. In many Conversations, there might be many replies back and forth, or even multiple people all replying to parts of the Conversation.

What does Conversation Clean Up do?

Conversation Clean Up evaluates the contents of each message in the Conversation. If a message is completely contained within one of the replies, the previous message is deleted.

Conversation Clean Up is most useful on Conversations with many responses back and forth especially with many recipients.

Remove redundant messages

1. On the Home tab, in the Delete group, click Clean Up.

2. Click one of the following:

· Clean Up Conversation The current Conversation is reviewed, and redundant messages are deleted.

· Clean Up Folder All Conversations in the selected folder are reviewed, and redundant messages are deleted.

· Clean Up Folder & Subfolders All Conversations in the selected folder and any folder that it contains are reviewed, and redundant messages are deleted.